Clinical Management Solutions from OR Efficiencies
Physician Leadership Development
Overview
The OR Efficiencies team of consultants brings clients identified opportunities to make program change and assists in implementing successful change. However, if a hospital's leadership team is not capable of sustaining change, programs will regress after the consultant leaves regardless of the capabilities and successes of the consultant.
Overcoming Obstacles
While the consultant is guiding change, implementation projects are generally filled with staff and physician energy and excitement. Unfortunately, without an effective leadership team to maintain program focus and determine priorities, it does not take long for effectively implemented change to become derailed by higher priorities or a lack of acceptance from others.
The cost of changes that fail (or then the regression of success) goes far beyond financial cost or foregone revenue. When changes fail and programs regress in organizations, employees and physicians begin to lose trust in the leadership of the organization. They become frustrated, cynical, and begin to give up. Employees and physicians often turn into chronic complainers which make the chances of future change efforts even less likely to succeed.
Physician Leadership Vital to Change
A critical element of successful change management is the ability of physician leaders, in any hospital program, to identify opportunities and to effectively influence peers as to the need for change - either of programs, processes or individual physician's behavior. An effective leadership development program can be worth significant value to a hospital since a physician leader's ability to lead others and drive change is vital to a hospitals continued success.
Most leaders struggle in this area getting bogged down in obstacles and an inability to form strong relationships that often derail many change processes. It is the emotionally intelligent leader that can manage through obstacles and create support for change. In this highly impactful program physician leaders will learn how to use emotional intelligence to be more effective leaders and drivers of change.
Target Market
OR Efficiencies helps to develop Physician Leaders who are responsible for influencing others and driving change within their groups and the hospitals they work in. This will typically include Department Chairs, Section Chiefs, Medical Executive Committee Members, Vice President of Medical Affairs.
A modified program is available to mentor and develop non-physician directors of a hospital's clinical service-lines (OR; Labor & Delivery; Emergency Department; etc.)
Logistics
This is a 6 month leadership program. Participants would meet once a month as a group. These will be half-day sessions. Each participant will also take part in three individual coaching sessions.
Assessments
Each participant will take a series of assessments to help them to better understand themselves and understand how others see them. The assessments will be used to help each participant develop a personalized leadership development plan in which they will outline development goals for themselves. The assessments include:
- Myers Briggs personality style
- EQ-I Emotional Intelligence assessment
- 360 Evaluation
- Conflict styles assessment
One on one coaching sessions
Each participant will receive three one-on-one coaching sessions. The first session will be used to help them review feedback from their assessments and to set goals. The second will take place about halfway through the program to assess progress and the third will take place at the end of the program to evaluate changes.
Impact Goals
During this process each participant will set and begin working towards achieving a goal that will have a positive impact on the practice. By doing this they will not just be learning about leadership but will also be using what they learn to successfully create positive change within the organization.
Group Sessions: Typical Program Curriculm
- Month 1 - Self Awareness -The Foundation of Great Leadership
Understanding who you are, what motivates you, how others see you is critical to being a successful leader. Leaders who lack self awareness are typically difficult to work with, and lack influence with their peers.
In this workshop we will review feedback from the assessments and look at how participants can use this information to make changes in their leadership style.
- Month 2 - Self Management- Creating and Achieving Goals and Objectives
Most people know what needs to be done but only a leader knows how to make things happen. In these two sessions participants will learn advanced self management techniques such as: developing optimism, being resilient when faced with obstacles, assertiveness, and self motivation.
During this period participants will set and begin working towards achieving one "impactful" organizational goal.
- Month 3 - Building Relationships - How to Influence Others
In most physicians groups each physician acts as their own independent business owner. It can be a challenge to bring together different opinions and agendas and lead a group in a unified direction. In this section the focus will be on how to improve peer relationships and create alignment within the group.
The focus of these sessions will be on using alignment and empathy as strategies to influence other's behavior. During this period participants will practice these techniques within their own group.
- Month 4 - Strategic Management: Becoming a Strategic Leader
Most physicians are taught to think tactically not strategically. Yet a true physician leader will know where a practice needs to head and can see and communicate a way to get there. They understand the forces at play and keep their eye on the bigger picture.
During this period we will look at strategic tools such as systems thinking to help the physician leaders develop a strategic vision for their practice. They will also begin using these tools to help them achieve their "impact" goal.
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